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Charge 3 is unresponsive

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‎04-11-2020 13:48 - last edited on ‎09-17-2020 15:30 by

‎04-11-2020 13:48 - last edited on ‎09-17-2020 15:30 by

New Charge 3 completely unresponsive 

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎04-17-2020 12:26

‎04-17-2020 12:26

Welcome to the Forums, @Foofu.

 

I am sorry for the delay in response, due to recent events affecting our operations, support options are limited and wait times are longer than usual.

 

Now about your tracker, can you please be more specific about the issue you are experiencing? What troubleshoot have you tried so far?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-17-2020 12:30

In response to AlejandraFitbit

‎04-17-2020 12:30

Thanks I had to return Fitbit for exchange!

Sent from my iPhone
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‎04-20-2020 05:41

In response to Foofu

‎04-20-2020 05:41

Those are great news, @Foofu.

 

I am glad to hear that you will be receiving a new unit. At the moment of receiving it, you can follow the steps in the article: How do I set up my Fitbit device? to set it up.

 

Happy stepping! 😉

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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