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Charge 3 keeps on registering button presses (multiple times a second)

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‎11-15-2020 05:08 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

‎11-15-2020 05:08 - last edited on ‎11-17-2020 10:13 by Fitbit Moderator

Since this morning my charge 3 keeps on registering button presses and vibrates accordingly. It does so multiple times a second. The screen keeps on flickering on and off and even navigates through menus because of it. It drains the battery massively.

 

I tried a reset and reboot already, but that didn't help. Does anyone have any ideas?

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‎11-16-2020 03:52 - last edited on ‎11-06-2025 07:22 by Fitbit Moderator

‎11-16-2020 03:52 - last edited on ‎11-06-2025 07:22 by Fitbit Moderator

@jerogub It's nice to have you on board!

Let me help you with your unresponsive Charge 3 and thank you for troubleshooting this issue. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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