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Charge 3 - logging weight concern

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‎01-07-2021 21:53 - last edited on ‎01-08-2021 18:57 by

‎01-07-2021 21:53 - last edited on ‎01-08-2021 18:57 by

I got a Charge 3 for Christmas. I've been on a Keto diet since early October and have lost a significant amount of weight. I also have maintained a written log of my daily weight.

Why can I only log the weight in my Fitbit app (and apparently on the dashboard) back to early November, when the app will display for much further. Is there a way to enter the data back to October 7, when I started tracking?

 

 

Moderator edit: subject for clarity 

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‎01-08-2021 18:55

‎01-08-2021 18:55

Welcome to the Fitbit Community, @Mark_P..

 

Congratulations on your achievement! I understand your concern. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you regarding this matter. Thank you for your time and efforts. You can find more information about tracking weight at How do I track my weight in the Fitbit app?

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-11-2021 21:10

In response to LiliyaFitbit

‎04-11-2021 21:10

I have the same issue. On the dashboard the arrow to review more data so I can look at my weight journey for a year or more is not there so I can only see 30 days of info. This is really bad. 

can you please get this changed back. It’s the only data I look at regularly and without it there’s not much point having a Fitbit. 

is it a software change and if so what possessed you to change it. Please change it back. 

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