07-07-2021
10:16
- last edited on
07-16-2021
07:49
by
WilsonFitbit
07-07-2021
10:16
- last edited on
07-16-2021
07:49
by
WilsonFitbit
Hi
My charge 3 has the same issue! I woke up to it non stop vibrating. I then charged it and reset it. It still vibrates but now also will not hold the battery. So disappointed as I loved my charge 3. I have tried all the ways to reset it too, long hold etc.
Moderator edit: subject for clarity/label/format
07-16-2021 07:55
07-16-2021 07:55
Hello @Slord18. Welcome to the community forums.
I'm very sorry for the experience and thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. At this time, I was able to see that you have reached out to our Support Team and they have provided information and assistance. If you still have questions or inquiries about the outcome of your case, I recommend replying back to them and they will be more than glad to continue assisting you.
See you around.