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Charge 3 not charging

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‎07-24-2020 22:12 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-24-2020 22:12 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

Fitbit is not charging even though left on charge all night. Have cleaned fitbit and charger and still not charging. 

 

 

Moderator edit: subject for clarity

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‎07-26-2020 19:01

‎07-26-2020 19:01

Welcome to the Fitbit Community, @MJohnB.

 

I am sorry to hear your Charge 3 is not charging. Thanks for trying to resolve this and I am here to help. I recommend following our complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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