Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 Premium Restoration bug

Replies are disabled for this topic. Start a new one or visit our Help Center.

The bug whereby if sleep is disrupted the Restoration section drops heart rate thereafter does not seem to be fixed in the latest update.  If the device has tracked heart rate consistently throughout the night it makes no sense that it would stop tracking for sleep Restoration only after I’ve woken up in the middle of the night for a period and go back to sleep. The device continues tracking and reporting the other premium Sleep features just not restoration.  I have reported this previously.  This is a paid feature I don’t understand why it’s not being addressed.  I have been instructed in the past to make sure my Charge 3 is worn correctly which is irrelevant since there is no disruption in heart rate tracking just Restoration heart rate reporting. 

Best Answer
2 REPLIES 2

Dealing with this same frustrating issue

Best Answer
0 Votes

This is still a problem!  Considering it’s a paid feature I would like to know if it is being addressed.

Best Answer
0 Votes