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Charge 3 not receiving notifications

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‎04-10-2020 09:44 - last edited on ‎09-17-2020 17:24 by Fitbit Moderator

‎04-10-2020 09:44 - last edited on ‎09-17-2020 17:24 by Fitbit Moderator

My Charge 3 for the past 2 or 3 weeks has been not providing me with my notifications calls, texts, low battery, etc. I have tried deleting and reinstalling the app and also restarting my Fitbit. Does anyone have any other suggestions?

 

 

Moderator edit: subject for clarity

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‎04-17-2020 12:10

‎04-17-2020 12:10

It's great to see you around, @Dawn322.

 

I am sorry for the delay in response and appreciate all the efforts in trying to fix this notifications issue.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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