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Charge 3 not receiving notifications

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‎07-27-2020 11:33 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

‎07-27-2020 11:33 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

The notifications are not coming through on my Fitbit. I have Bluetooth turned on and the notifications are enabled. Has anyone had this problem before and if so how did you fix it?

 

 

Moderator Edit: Clarified subject

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‎07-29-2020 11:36 - last edited on ‎05-13-2025 04:59 by Fitbit Moderator

‎07-29-2020 11:36 - last edited on ‎05-13-2025 04:59 by Fitbit Moderator

Welcome to the Forums, @Erin353.

Thanks for troubleshooting this notifications issue. If you are having problems with this function, I recommend taking a look at the help article: How do I get notifications from my phone on my Fitbit device? and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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