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Charge 3 not receiving text notifications

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‎06-03-2020 06:09 - last edited on ‎11-11-2020 06:16 by Moderator Alum

‎06-03-2020 06:09 - last edited on ‎11-11-2020 06:16 by Moderator Alum

I know this is not a new topic and has been brought up many times before but I have tried everything I can find from all the other topics/posts scattered across the forum and none of them have worked so I wanted to start a clean topic to see if we can get answers that will solve the problem (for everyone hopefully).

 

I recently purchased a Charge 3 and I get all notifications other than texts. I have an iPhone Xs. I don't know what to do... I have tried everything I can find and nothing has worked. It has been frustrating. Please help.

 

 

Moderator Edit: Clarified subject

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‎11-11-2020 06:19

‎11-11-2020 06:19

It's great to welcome you, @boatdrinks26.

 

Thanks for troubleshooting this notifications issue. If you are having problems with this feature, I recommend taking a look at the help article: How do I get notifications from my phone on my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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