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Charge 3 not receiving text notifications

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‎06-10-2020 16:34 - last edited on ‎09-25-2020 11:15 by Moderator Alum

‎06-10-2020 16:34 - last edited on ‎09-25-2020 11:15 by Moderator Alum

When I first got my Charge 3, it showed me my texts. After a software update it no longer does. Help! It’s literally part of the reason I bought it!

 

 

Moderator Edit: Clarified subject

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‎09-25-2020 11:17 - last edited on ‎11-06-2025 08:57 by Fitbit Moderator

‎09-25-2020 11:17 - last edited on ‎11-06-2025 08:57 by Fitbit Moderator

Welcome to the Community, @katyjean8.

If your tracker isn't receiving text notifications, in the notification settings under messages you have to have the notification center turned on. Settings > Notifications > Messages, then under the first category (Alerts) make sure that all 3 boxes are checked.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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