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Charge 3 not registering EOV

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‎05-15-2020 00:15 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

‎05-15-2020 00:15 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

I've had my Fitbit Charge 3 for a month now. The last week he no longer wants to calculate VO2 max. I no longer get a graph. is this due to institutions or the device and do I have to ask for a back-up?

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 08:53

‎08-13-2020 08:53

Welcome to the Community, @kaat20.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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