Charge 3 not registering EOV - Fitbit Community

Charge 3 not registering EOV

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blund20

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My Charge 3 briefly gave me EOV readings but stopped after April 19. How do I get them to show again?

Moderator Edit: Clarified subject

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AlejandraFitbit

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It's great to see you here, @blund20.

If you move frequently during sleep, the movement can interfere with the light that bounces back to the sensors on your device.

To receive EOV data, note the following:

Make sure your Fitbit device is snug and secure before you go to sleep. For more information, see How do I wear my Fitbit device?
Make sure your Fitbit device is charged.
You must sleep 3 or more hours.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

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