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Charge 3 not registering heart rate

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‎06-02-2020 02:39 - last edited on ‎09-16-2020 19:21 by

‎06-02-2020 02:39 - last edited on ‎09-16-2020 19:21 by

My heart rate monitor isn’t working. Yesterday it went into overdrive. I’ve rebooted a few times and now it’s not working at all. I have checked that it’s switched on.

 

 

Moderator Edit: Clarified subject

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‎06-18-2020 08:53

‎06-18-2020 08:53

Welcome to the Community, @AlisonG1.

 

Thanks for troubleshooting this heart rate issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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