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Charge 3 not restarting

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‎01-11-2021 21:43 - last edited on ‎01-12-2021 03:06 by Fitbit Moderator

‎01-11-2021 21:43 - last edited on ‎01-12-2021 03:06 by Fitbit Moderator

So my Fitbit charge 3 is not responding after multiple tried a with and without the charger and then I left it for 1 day and worked once and then the 001 error appeared again. Plz help me to do a factory reset on my charge 3

 

 

Moderator Edit: Clarified subject

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‎01-12-2021 03:10

‎01-12-2021 03:10

@Hotwheelsking14 I hope you're doing well!

 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

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