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Charge 3 not setting up

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‎09-29-2021 06:54 - last edited on ‎09-29-2021 08:31 by Fitbit Moderator

‎09-29-2021 06:54 - last edited on ‎09-29-2021 08:31 by Fitbit Moderator

Can't get it set up

 

 

Moderator Edit: Clarified subject

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‎09-29-2021 07:20

‎09-29-2021 07:20

Hi @Julieemma13  you follow the directions in this article? click to read. Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-29-2021 14:57

In response to Odyssey13

‎09-29-2021 14:57

Thanks for input @Odyssey13. Welcome to the Community Forums @Julieemma13. 

 

Additionally to the link provided by @Odyssey13, you can also take a look on this one Why can't I set up my Fitbit device? If that does not work my best recommendation is contact our Support Team so they can look deeper into the issue and help you with this matter. You can contact them through chat or over the phone. Click here to get connected. Make sure to mention the steps you've followed, so they can help you from there. 

 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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