help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 not syncing with Galaxy A20S

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2020 14:36 - last edited on ‎10-14-2020 06:02 by Fitbit Moderator

‎10-13-2020 14:36 - last edited on ‎10-14-2020 06:02 by Fitbit Moderator

I have an galaxy A20S and since my phone and then my charge 3 have updated it is not it is not syncing.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-14-2020 06:01

‎10-14-2020 06:01

Hi @CP1980, it's great to see you in our Fitbit Community. I'd like to follow up and help you with your Charge 3 since it's not syncing with your Galaxy A20 S, even though you have updated it before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. After this, try syncing your tracker and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes