09-15-2021 09:24
09-15-2021 09:24
Hi there @Gembaycat.
Thanks for the details shared on your post. If you haven't done so, I recommend performing the troubleshooting steps suggested in this help article: Why won't my Fitbit device sync?
Also, please make sure that the Fitbit App for your mobile device is up to date. For more details, click here: How do I use the Fitbit app?
Hope this helps.