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Charge 3 not syncing

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‎11-17-2021 21:27 - last edited on ‎11-18-2021 07:10 by Fitbit Moderator

‎11-17-2021 21:27 - last edited on ‎11-18-2021 07:10 by Fitbit Moderator

I realized today that my Charge 3 was about 2 minutes behind all of my other devices, and upon the advice of another forum post I tried to sync it to my phone (iPhone 6). It refused to sync to the fitbit app and apparently hasn't for a few days, so I checked my Bluetooth connections and my fitbit won't even appear. 

 

what do I do about this? my fitbit won't connect at all to my phone and is still a few minutes behind

 

 

Moderator edit: format. 

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‎11-18-2021 07:25 - last edited on ‎10-15-2023 08:10 by Fitbit Moderator

‎11-18-2021 07:25 - last edited on ‎10-15-2023 08:10 by Fitbit Moderator

Welcome to the Fitbit Community, @fabletelle. Thank you for letting us know about the steps you have followed in order to sync your Charge 3.

Please follow the instructions of: Why won't my Fitbit device sync?

Andrea | Community Moderator, Fitbitp>

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