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Charge 3 not tracking sleep and calories accurately

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Last week my charge 3 app generated a pop up regarding afib notifications, to which I selected yes, notify me.

Following that my device has:

* Stopped track my sleep in the same way and hasn't provided a sleep score.

* My calorie count is through the roof; example- usually I'll walk about 4.5 miles a day and burn 2000 - 2500 calories those day. Saturday I only walked 3500 steps and burned 6000 calories...?

 

I went back into deselect the afib notifications but havent seen any improvements. 

 

Any advice?

 

 

Moderator edit: updated subject for clarity.

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This would not explain everything, but sometimes when calorie burn shoots up, it comes from an error in entering weight.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thanks for the suggestion, I went in & my weight was off but only by 3 lbs...

 

It's so odd, while sitting having my coffee this morning I've burned almost 1300 calories...🤦‍:female_sign:

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Do you really mean burned 1300 calories while having coffee, or do you actually mean you have burned 1300 calories so far today?  If you mean for daily total, that includes your BMR calorie burn so far today also.

See How does my Fitbit device calculate my daily activity? 

JohnnyRow_0-1652196933496.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Welcome to the Fitbit Community, @Lucky5. I'm sorry to hear that your Charge 3 is no longer tracking your data accurately.

 

What does appear on your sleep?

 

Since you have already checked your weight you can check the  help article that @JohnnyRow shared with you. How many calories did  you burn daily before accepting the notifications? I don't think that this notifications are related with what's happening to your tracker.

 

Have you changed something on your daily routine or gotten sick on last days?

 

Keep on visiting the forums. 

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Nothings really changed...on days when I walk 3.5 - 4 miles I burned between 2000 & 2500 calories. 

 

Here's a photo of my sleep tracking before & after...

Screenshot_20220510-130505_Fitbit.jpg

Screenshot_20220510-130424_Fitbit.jpg

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Thanks for getting back to us and for attaching your Sleep images @Lucky5.

 

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.

 

Do you still burn too many calories?

 

Keep on visiting the forums. 

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It was the total burned as of that point of the morning.....and was accumulated while I said enjoying my Sat morning coffee. No activities...

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