Charge 3 not tracking sleep

[Whayles]

Charge 3 not tracking sleep.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around, @Whayles.

If your tracker isn't registering your sleep information, I recommend trying the following:

1. Manually sync the Fitbit. See instructions in the help article: How do Fitbit devices sync their data?
2. Restart the Fitbit. See instructions in the help article: How do I restart my Fitbit device?
3. Try sleeping with the Fitbit on your non-dominant hand.
4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in the help article: How do I change my sleep history?

Let me know the outcome. 🙂

[Whayles]

Sorted,thanks for your help.

Sent from my iPad

[AlejandraFitbit]

Those are great news, @Whayles.

I am glad to hear that your Charge 3 is working properly. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! 🙂

[brjsmith]

The link you give for how to change your sleep history points to tracking your EOV link: https://help.fitbit.com/articles/en_US/Help_article/1876/?q=Sleep&l=en_US&fs=Search&pn=1

this problem occurs throughout your help pages, so I have been unable to access the help page for changing sleep settings. Please have someone correct these links to actually point to the sleep settings page (if one exists).