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Charge 3 not turning back on

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‎05-27-2020 08:11 - last edited on ‎09-16-2020 19:36 by

‎05-27-2020 08:11 - last edited on ‎09-16-2020 19:36 by

the battery is not holding a charge, charged it last night and this morning it will not turn on. Put it back on the charger and held the button,  still nothing. 

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‎05-27-2020 13:24

‎05-27-2020 13:24

@Mljac If you already tried restarting or doing a factory reset and that didn't work, then I'd recommend you contact Customer Support for further guidance.  It could be a faulty battery.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-27-2020 13:24

‎05-27-2020 13:24

@Mljac If you already tried restarting or doing a factory reset and that didn't work, then I'd recommend you contact Customer Support for further guidance.  It could be a faulty battery.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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