01-24-2020
08:52
- last edited on
09-24-2020
17:35
by
MatthewFitbit
01-24-2020
08:52
- last edited on
09-24-2020
17:35
by
MatthewFitbit
I recently bought a Charge 3 because I can’t hear or feel my iPhone notifications. The vibration on the Charge 3 is OK on silent alarms especially because it continues until you stop it. The message notifications on the other hand are little more than a single, rather feeble tremor which is very easy to miss. I notice that this topic has been bouncing around for a long time with nothing being done by Fitbit to solve the issue. Can anyone recommend a Fitbit watch that has a decent vibration, or should I move to another supplier?
Moderator edit: updated subject for clarity
01-25-2020 06:43 - edited 01-25-2020 06:47
01-25-2020 06:43 - edited 01-25-2020 06:47
Hi there @walk-or-die, welcome to the Community Forums. Thanks for the details provided about your notifications not vibrating in your Charge 3, I'll be glad to help you.
While reading your post I was wondering if you've adjusted the vibration settings on your tracker to strong vibration? Note that Charge 3 includes two different vibration adjustments "normal and strong". 🙂
If so, I'd recommend trying the steps below:
1. Remove the old device from the Bluetooth settings.
2. Turn off other Bluetooth connections when not in use.
3. Plug it into the charging cable and open the Fitbit app.
4. Setup your notifications on Charge 3.
If the issue persists, I'd recommend setting up your notifications again:
Let me know how it goes, I'll be around.
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01-25-2020 06:55
01-25-2020 06:55