Charge 3 notifications issue

[Gager1]

My charge 3 hasn't been notifing me of calls or messages kn my wrist for the last 2 weeks. I've done everything I can think of reset my firbit. Uninstalled the app. Deleted my fitbit from my phone and re input. Also deleted the fitbit app and reinstalled. I've spent hours trying to sort it out its only 6 months old! I have an android phone I've never had any issues before. Really frustrating as I rely on my phone being on silent and vibrating on my wrist for emergencies and work purposes.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Gager1, welcome to our Fitbit Community. I totally understand how you feel about the notifications issue that your Charge 3 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your tracker during the next 24 hours and see if it receives notifications properly.

Keep me posted on the outcome.