Charge 3 replacement won't respond

[Rob2621]

Ok fitbit, iv had enough...

this is the forth fitbit that’s died, 

this one now syncs but the display is compleatly dead and the button the side isn’t operating, overall for for product reliability it’s a 0/10

first one died

second one had white bars

third one died

and this one, synced but inoperable..

as for it being waterproof... it stopped after a light rain shower, so how the hell you can claim that, is beyond me!

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @Rob2621, welcome to the Community Forums. I am sorry to hear that you are going through this situation. I appreciate your feedback for the Fitbit Charge 3.

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Then, if the tracker is deemed defective we review eligibility using the one year warranty option.

Additionally, our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy is set into providing as much coverage as we can.

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here. Please keep an eye on your inbox so they can continue assisting you.