Charge 3 return process

[Fatima123]

I bought a fitbit charge 3 online that i was very excited to use, unfortunately didnt like it because i thought the screen was too small. After that i fell very sick and couldn’t leave the house to return it. i had to quarantine myself for a very long time, Leaving the house would put me in danger as well as  the employees and EVERYONE. I contacted the manager to process a refund and he was like you had to drop it at the store even if you are sick. Thisis INSANE every respectable company i know of extended its return policy, are yall expecting me to drive when i am literally dying not being able to breathe, you have no idea what i have been through, with all the pain i was experiencing returning a fitbit should be the last of my concerns. I would like to get a return NOW 

Moderator edit: subject for clarity

[Odyssey13]

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options