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Charge 3 screen became dim

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‎03-05-2021 09:11 - last edited on ‎03-05-2021 11:05 by Fitbit Moderator

‎03-05-2021 09:11 - last edited on ‎03-05-2021 11:05 by Fitbit Moderator

Charge 3 screen became dim on Normal setting.  Following the posts regarding this, the re-start or changing clock face didn't help. I read instructions for the 15 second re-start.  When I FINALLY got it to do it, the screen then turned a gray background that fades to dark gray on the left, and now is dimmer than ever.

 

 

Moderator edit: subject for clarity

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‎03-06-2021 03:27

‎03-06-2021 03:27

Hi @Rider57, it's great to see you in our Fitbit Community. Regarding the display issues that your Charge 3 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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