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Charge 3 screen became unresponsive

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‎04-19-2021 18:33 - last edited on ‎04-20-2021 05:17 by Fitbit Moderator

‎04-19-2021 18:33 - last edited on ‎04-20-2021 05:17 by Fitbit Moderator

Black screen. Suddenly quit working. Green light on back will flash.

 

 

Moderator edit: updated subject for clarity

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‎04-20-2021 05:17

‎04-20-2021 05:17

@Giki It's great to see you in our Fitbit Community. Regarding the black screen issue that your Charge 3 has experienced, please restart it as described in this help article. After this, make sure that it's fully charged and see if it turns on.

 

Hope this helps.

JuanJo | Community Moderator

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