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Charge 3 screen black

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‎08-04-2020 05:03 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

‎08-04-2020 05:03 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

hi, my charge 3 screen is completely black...please advise..thx

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‎08-04-2020 10:19

‎08-04-2020 10:19

@Kweeekkweek Have you already tried plugging it into the charger or changing the clock face in the app?

 

If that doesn't work, it might be a dead screen or device and then you should contact Customer Support.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

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3 REPLIES 3

‎08-04-2020 10:19

‎08-04-2020 10:19

@Kweeekkweek Have you already tried plugging it into the charger or changing the clock face in the app?

 

If that doesn't work, it might be a dead screen or device and then you should contact Customer Support.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎08-04-2020 10:26

In response to Heather-S

‎08-04-2020 10:26

My screen gone like a grey faded colour been like it for mths

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‎08-14-2020 03:06

In response to Heather-S

‎08-14-2020 03:06

My chrge 3 is blank, i have iphone 11, all data r shown on the fitbit app., it synchronizes well, but i can see nothing on the screen, i tried plugging in, forcing a restart, changing face appl, unfortunately nothing worked.

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