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Charge 3 screen corrupted

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‎07-09-2020 23:51 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

‎07-09-2020 23:51 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

Hi 

the top of my charge 3 is fuzzy. The part where it shows the steps - the rest is fine it’s just the top part.

I tired to reset tracker but it hasn’t helped. I have a photo of it but can’t seem to post it 

 

 

Moderator edit: subject for clarity

 

 

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‎07-10-2020 16:55

‎07-10-2020 16:55

Welcome to the Fitbit Community, @Milliemoo2200.

 

I appreciate your participation in the Forums and sharing that the screen on your Charge 3 is corrupted and looks fuzzy when you check your steps. Thank you for trying to resolve this, I appreciate your efforts to provide a photo. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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