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Charge 3 screen corrupted

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‎11-20-2020 00:28

‎11-20-2020 00:28

My display has some lines missing throughout the face breaking up the text and removing some of the top of the face altogether. 
I’ve tried various face designs and have done many hard restarts but no improvement. I’ve only had this replacement since July. 

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‎11-20-2020 11:32

‎11-20-2020 11:32

Welcome to the Fitbit Community @FiMacF. I'll be happy to assist with your Charge 3 display inquiry. Thank you for letting us know that you've tried varios face designs and hard restarts without success. I know this situation is difficult but let's try a solution.

 

I went ahead and created a case on your behalf and a customer support representative will contact you soon. 

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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