Charge 3 screen developed white lines

[Serraoalex]

My Fitbit charge 3 display background developed white vertical lines. Difficult to read. Tried suggestions listed in thus forum but issue is not resolved.

Please suggest ways to resolve.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Serraoalex, welcome to our Fitbit Community! I'd like to follow up and help you with your Charge 3 since it developed white lines across the screen. By the way, thank you for trying to get this issue resolved before contacting our forums.

In order to avoid providing the same information, let me know what troubleshooting steps you have tried. In the meantime, restart your Charge 3 as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

Keep me posted on the outcome.

[iLLyS]

I have got the same issue. Tried everything suggested, but the white lines remain.

What else can I do?

[Snoodlester]

I’ve got the same issue and it’s getting progressively worse. Please advise what else I can try. Thank you