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Charge 3 won't pair

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‎10-29-2020 16:48 - last edited on ‎10-30-2020 12:53 by

‎10-29-2020 16:48 - last edited on ‎10-30-2020 12:53 by

Trying to pair my charge 3 with my fit it app on android phone but it won't pair once I enter the 4 digit code. It just keeps sayin connecting

 

 

Moderator edit: subject for clarity 

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‎10-30-2020 12:53

‎10-30-2020 12:53

Welcome to the Fitbit Community, @Gucks.

 

I am sorry to hear your Charge 3 tracker won't pair to your Android phone. I appreciate the additional details and I am here to help. Usually a missing requirement is the cause and I recommend following our complete troubleshooting instructions at Why can't I set up my Fitbit device?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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