Screen switch and vibrating

[Nataliem1]

Not only does the watch keep vibrating intermittently it is flicking between home screen (clock face) and showing DND / sleep mode. 
Tried the regular reboot and long reboot and neither works.

Have taken the watch off my wrist and it’s vibrating on the table and screens keep alternating. Help!

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, I'll be glad to help you with this @Nataliem1. 

Thank you for sharing all this information regarding the problems that you've been experiencing with the screen of your Charge 3 and the troubleshooting steps that you already tried. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them.

Let me know if you have further questions. 

[Nataliem1]

Thank you; I was in touch with them for an unrelated matter with my watch strap. 
The vibrating is still happening, battery is draining very quickly and recordings aren’t accurate: I was at my desk but apparently walked >4000 steps and burnt >4000 calories. 
Please can this still be passed to customer services? 
Thanks for your help. 

[DavideFitbit]

Hello @Nataliem1, thank you for your reply and confirming that you're still having trouble with the vibration, the screen and the steps recorded. 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know if you have further questions.