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Charge 3 screen doesn't light up

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‎09-21-2020 13:20 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎09-21-2020 13:20 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

Hi, I have several problems with my watch since the last update ... 

First, the screen doesn't light up anymore when turning my wrist neither does it when I tap once or twice on it. Meaning I always have to use the side button to see the time and it is not great. 

Secondly, as many others I don't receive any notifications although it is well connected everywhere and I can see them when sliding from up to down but I don't receive anything when arriving. 

Knowing that the watch is only 8 month old. 
Thanks for your help

 

 

Moderator edit: updated subject for clarity. 

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‎09-21-2020 13:30

‎09-21-2020 13:30

Ok found the solution! Thx

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‎09-23-2020 14:11

In response to Evananas

‎09-23-2020 14:11

Welcome to the Fitbit Community, @Evananas. I moved your post to the Community and I'm glad to hear that you found a solution for your screen inquiry. 😀

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Keep on visiting the forums. 

 

 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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