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Charge 3 screen flickering

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‎01-16-2020 04:12 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-16-2020 04:12 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

Hi,

My Charge 3 is continually jumping screen... I’ve tried doing a soft reset. I get a solid white horizontal line through screen. After detaching and reattaching to charger the screen just jumps from screen to screen vibrating... Any suggestions?

 

 

Moderator edit: subject for clarity

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‎01-17-2020 05:05 - last edited on ‎07-04-2025 07:50 by Fitbit Moderator

‎01-17-2020 05:05 - last edited on ‎07-04-2025 07:50 by Fitbit Moderator

Welcome to the Community, @RickB72.

Thanks for troubleshooting this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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