Charge 3 screen flickering

[stitchthecat]

Suddenly for no reason this morning while walking Charge 3 stated this unusual activity.

I found a few articles on this by a fitbit moderator, and have tried the following:

8 second restart

15 second restart

Turn off GPS in all activity apps and restart from device settings under about.

Tried changing the clock face that had no effect so changed clock face back.

Also synced the device between each of the above steps.

Have read the threads involved and it seems they all resulted in a moderator having someone reach out to repeat these steps before sending a replacement.

Could a moderator reach out to me to start this process?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you here, @stitchthecat.

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂