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Charge 3 screen getting dim

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‎06-04-2020 06:06 - last edited on ‎10-15-2020 12:25 by Moderator Alum

‎06-04-2020 06:06 - last edited on ‎10-15-2020 12:25 by Moderator Alum

I've just got my Charge 3 today and I can only see the bottom half of the screen (barely). I've restarted multiple times and changed displays and nothing has worked. Very annoyed given its brand new 

 

 

Moderator Edit: Clarified subject

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‎10-15-2020 12:26

‎10-15-2020 12:26

Welcome to the Community, @LJMoore25.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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