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Charge 3 screen gone blank

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‎11-08-2020 06:59 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

‎11-08-2020 06:59 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

After having thick white vertical lines running through the screen for a week, now the screen does not work at all. I have tried resetting (short and long), and changing watch faces but no fix has changed anything. Bought the Charge 3 in October 2019. 

 

 

Moderator Edit: Clarified subject

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‎11-09-2020 03:56

‎11-09-2020 03:56

@SSJr Welcome to the Community. 

 

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

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