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Charge 3 screen has horizontal lines

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‎07-11-2020 14:50 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-11-2020 14:50 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

My screen has horizontal lines going across it and it’s been getting worse. I restart it and change the clock face and it doesn’t fix it. And I’ve had it for just over a year. 

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-12-2020 18:15

‎07-12-2020 18:15

Welcome to the Fitbit Community, @JLRamos.

 

I appreciate your participation in the Forums and sharing that your Charge 3 is showing horizontal lines across the screen. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-13-2020 03:56

‎07-13-2020 03:56

Ik heb net hetzelfde probleem, wat heeft u gedaan om dit op te lossen?

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‎07-13-2020 04:28

‎07-13-2020 04:28

Same here!

I am also wondering why some of us have been excluded from some of the forums on syncing issues - got the following response when I was trying to log in - “Sorry, you don't have permission to access this page. Please click here to return to the Fitbit Community.“

Interesting user relations approach.

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