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Charge 3 screen is black

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‎06-15-2020 04:20 - last edited on ‎09-16-2020 10:22 by

‎06-15-2020 04:20 - last edited on ‎09-16-2020 10:22 by

My charge 3 screen is black. Have tried the restart fix provided and cannot see the smile face so don’t know if it’s on or off but is still black. It’s still synching on app and counting my steps but I can’t see anything on screen. Have put on charge etc... what else can I do please? 

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‎06-15-2020 07:01

‎06-15-2020 07:01

Mine too.  This is my second charge3 and I think they must have a problem.  My first one messed up several months ago, screen went grey and was grainy.  My husband did the same thing.  They were both replaced but now my screen is black.  Very disappointed. 

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‎06-18-2020 13:25

In response to Carolea60

‎06-18-2020 13:25

this is my second one as well. Same issues as yours. I’m going to take it back for a replacement. Hope the third unit is not faulty. 

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