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Charge 3 screen is black

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‎07-23-2020 19:38 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-23-2020 19:38 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

My charge 3 screen is black, still vibrating when push the button, can’t connect to app, I tried to restart it, but won’t help 

any idea?

 

 

Moderator edit: subject for clarity

 

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‎07-24-2020 18:02

‎07-24-2020 18:02

Welcome to the Fitbit Community, @Arwin13.

 

I appreciate your participation in the Forums and sharing that the screen on your Charge 3 is black.

Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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