08-12-2022
22:30
- last edited on
08-13-2022
06:07
by
AndreaFitbit
08-12-2022
22:30
- last edited on
08-13-2022
06:07
by
AndreaFitbit
Hi Andrea
The screen is blank. Fitbit was an upgrade to the Mi app which I was far
happy 😊 with due to strap issue.
I link to Google Fit and Steppi for calorie count and steps.
Moderator edit: updated subject for clarity and label.
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Thanks for getting back to us and for the clarification @Burningearth. I opened a new thread for your query in order to keep or community organized.
Have you tried restarting your tracker? Follow the instructions of: How do I restart my Fitbit device?
See you around.
Best AnswerPlug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button. Note: Device won't have a smiley face icon and should be off with a black screen.
Regards,
Will
Best Answer