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Charge 3 screen is fading

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‎10-17-2020 21:23 - last edited on ‎10-18-2020 13:54 by

‎10-17-2020 21:23 - last edited on ‎10-18-2020 13:54 by

The screen on my Fitbit is fading and I already tried the hard reset and update to no success. I also follow some of the suggestions on the forum to no success.

i have it for less than a year and need assistance on getting this issue solved 

 

 

Moderator edit: subject for clarity 

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‎10-18-2020 13:53

‎10-18-2020 13:53

Welcome to the Fitbit Community, @Irely.

 

I am sorry to hear the screen on your Charge 3 is fading. Thanks for trying to resolve this and I am glad to assist you. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox.

 

Have a great day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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