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Charge 3 screen is not responsive

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‎07-24-2019 17:40 - last edited on ‎05-24-2021 13:26 by Fitbit Moderator

‎07-24-2019 17:40 - last edited on ‎05-24-2021 13:26 by Fitbit Moderator

My charge 3 does not respond when I turn my wrist.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎07-24-2019 18:23

‎07-24-2019 18:23

Push in left side button a few seconds;  look for 'Screen Wake';  tap to toggle on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-25-2019 02:18

In response to JohnnyRow

‎07-25-2019 02:18

Thank you. That fixed the problem.MikeSent from my Bell Samsung device over Canada's largest network.
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