08-18-2021
04:32
- last edited on
08-19-2021
04:36
by
WilsonFitbit
08-18-2021
04:32
- last edited on
08-19-2021
04:36
by
WilsonFitbit
Did that, setting is correct.
TY though!
Moderator edit: subject for clarity/label
08-19-2021 04:38
08-19-2021 04:38
Hello @SunshineNC. It's nice to see you around.
Thank you for the information. It seems that you've followed the recommended tips in this thread and since the issue has persisted, my best recommendation is that you please contact our Support Team for further assistance. Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal. Click here to get connected.
Please make sure to provide a brief explanation of the inconvenience and mention the troubleshooting steps you've followed, this way they can assist you from there.
See you around.