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Charge 3 screen issues / lines/ dim

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‎11-24-2020 04:47

‎11-24-2020 04:47

My 8 month old Charge 3 ha developed the "lost lines" and a dim display.

 

Still appears to count steps.

 

Have tried the 8 second reset to no improvement. 

 

Forum appears full of this issue but with no user way to improve. 

 

Has anyone found how to fix the problem or is this a fitbit support thing?

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‎11-25-2020 03:39

‎11-25-2020 03:39

@Centralsimon Thanks for joining us! 

 

Let me help you with your Charge 3 screen not working correct and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assists you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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