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Charge 3 screen not working

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‎01-09-2021 07:59

‎01-09-2021 07:59

I looked at my screen earlier and it looked like TV static and the app said the battery was low. 

It's now charged to 100% and syncs with the app, even let's me change the clock facing (I can tell because the fitbit vibrates) but the screen is completely dark. 

I've tried restarting it loads of times and nothing is working to bring the screen back. 

The fitbit is 7/8 months old and I can't understand why it's not responding. Please help.

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‎01-10-2021 00:54

‎01-10-2021 00:54

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

Having tried the restart already it seems contacting customer support is your next step. They can check your warranty status and advise on your next steps.

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