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Charge 3 screen splits

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‎09-30-2020 18:52 - last edited on ‎10-01-2020 16:11 by

‎09-30-2020 18:52 - last edited on ‎10-01-2020 16:11 by

Screen splits and have had to reset several times as suggested by other emails in the community. Screen continues to split even after long reset and short reset. Fit bit isn't quite 2 years old. Have also tried to solve by changing clock face. 

 

 

Moderator edit: subject for clarity 

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‎10-01-2020 16:09

‎10-01-2020 16:09

Welcome to the Fitbit Community, @Tygirl.

 

I am sorry to hear the screen on your Charge 3 splits. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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