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Charge 3 screen too dim

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‎06-20-2020 05:54 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

‎06-20-2020 05:54 - last edited on ‎09-16-2020 09:44 by Fitbit Moderator

The screen on my charge 3 is missing pixels and is too dim to read. Awful in daylight but nigh on impossible to read indoors. 
I have done the hard reset and it is now just showing a black screen with a line across?

 

Moderator Edit: Clarified subject

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‎06-28-2020 18:10 - edited ‎10-11-2023 05:12

‎06-28-2020 18:10 - edited ‎10-11-2023 05:12

Hi there @susiepoo66, welcome to the Community Forums. I'm sorry to hear that your Charge 3's screen is too dim. I appreciate you've taken the time to restart your tracker in order to fix the screen.

I've seen that you contacted our Support Team after posting here and they helped you to get back on track. 

Maria | Community Moderator, Fitbit


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