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Charge 3 screen too dim

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Hi!

I have a FitBit Charge 3 but I have noticed that the screen is dim. I have checked that the settings are correct, ie it is on bright etc.

Something seems to be wrong with the screen as the dimness is the same across the whole screen. It is more dim on the outskirts of the screen.

Can this be fixed?

Thanks!


Moderator Edit: Clarified subject

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Hello there, @putyourgunson. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Charge 3 before reaching out. 

In addition to the steps you've done, please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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Thank you!

I tried this and the screen is still dim.

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